I took my mum to a government hospital somewhere in KL for a check-up and we had to wait really long just to see the doctor.
Her appointment was scheduled to be at 10am. We arrived at 9:40am, registered my mum, and the waiting game began. We didn't get to see the doctor until around 11:35am. We entered the room and saw a few of the 4th year students sitting inside. Two of the students were then asked to entertain us. We were promised that it would only take 15 minutes. Well, the whole thing actually took one hour and the kind of questions they ask can really make you wonder how qualified these doctors are.
These two female 4th year students can't speak proper English, whatmore wanting us to "TRY" to understand what they're trying to say. They kept repeating the same questions and some of the questions are totally absurb. Among them are....
"How do you feel today?" (they asked this numerous times within that one hour interview)
"How do you feel the last time?" (asked this twice)
"Do you know where you are now?" (DUH!!!)
"Do you know what's the date today?" (despite writing it down on the paper)
"How old are you now?" (despite asking many times about the birth of date)
"How do you minus 7 from 100?" (what?! mathematic class ar?)
"You know, world, how you spell back?" (what? I don't understand leh...)
(she meant to ask how to you spell "world" backwards!! whatever for?!)
"How many children you have?" (after telling them I'm the eldest, and followed by one boy and one gal....)
The list goes on and on.... It was like a typical teacher-student classroom interview setting. They were treating my mum like some sort of a stupid person.
My mum can't really speak and understand BM and they took the advantage of whispering to each other in BM. My mum told them that she was taking a medicine for health and one of the student whispered to the other student, "apa ubat itu? tahu tak?"
I was sighing away, reading my papers and occasionally give them that really hard glare.....
Finally, I exploded and told them off, telling them that I do lots of reading myself and is quite knowledgeable and that what they're doing is really so unprofessional. I may not be a doctor but I don't think a doctor should treat an illiterate person like some donkey. Immediately they kept their trap up. They even relay some wrong information to the main doctor we were supposed to see cos when that doctor reviewed us, she told us that based on what she compiled from the two students, she gathered that my mum said this and that, which I found really amusing. I stared at them back and even corrected that the medicine my mum is taking is not what they claimed it to be. They immediately looked down and flip through their book.
Now I know why my friends who are now doctors in other countries just do not want to come back to Malaysia to work. And I also know why some friends do not have the confidence in Malaysia's young doctors!!